GroovePacker

Team up Ecomdash and GroovePacker and ship every customer exactly what they order. Even during the holiday rush.

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GroovePacker makes it easy to add UPC Barcode Scan and Verify to your current Ecomdash workflow.

Ecomdash is a cutting edge cloud based order management and inventory solution. GroovePacker works along side Ecomdash, giving your warehouse staff the tools they need to pack every order without error and verify that physical inventory levels match what is expected. Because of it's location in your workflow, it lends itself well to being a double-check. Inventroy can be scanned or imported as it's received and then removed from inventory as each order is packed. Last minute substitutions and adjustments are always accounted for.

Eliminating errors before they ship holds so many benefits for your business and your customers. Resolution of a single shipping error often requires multiple communications with the customer, costly re-shipment and attention from multiple employees. Every error can lead to others during the resolution process.

UPC / Barcode scan and pack verification allows you to bypass the shipping error woes altogether. By scanning a barcode on each item as it's packed your packers can move quickly and confidently, assured that the items they're packing are correct. Multiple instances of an item will never cause issues with packing verification counting each item as you go. As your order volume grows, so do the benefits of avoiding shipping errors. There's no doubt about it, when it comes to receiving exactly what they order, your customers expect perfection every time. With GroovePacker you can deliver.

What's needed to begin using GroovePacker with Ecomdash?

The first step is to import your product data into GroovePacker. Ecomdash has a product export which will allow you to export your data to a CSV file. The only required fields in GroovePacker are the Product Name, SKU and Barcode but it's also possible to import bin locations, inventory counts, weight and product images.

If you have multiple SKUs that refrence the same physical product they can be aliased at this point so inventory is correctly tracked. Lastly, if you use kits or bundles they can now be setup in GroovePacker or imported via CSV.

With products ready to go and the proper configuration in Ecomdash you can now import your daily orders for packing verification with just a click.

Scan and Pack Workflow with GroovePacker

There's no reason to change how you currently print your shipping labels. GroovePacker can work with Ecomdash to accommodate a variety of workflows.

Your workflow will depend on when in the process shipping labels are printed, before or after packing. Once orders have been imported into GroovePacker you simply enter the order number of any order you'd like to pack. Ecomdash will provide an option to print your order number on each packing slip as a barcode. GroovePacker can then read a scan of the order number to display the order and items to be packed. This means your packers can divide orders into multiple batches and scan them in any order they like. It's also possible to incorporate a digital scale and ship by exact weight. In this scenario you'll print shipping labels individually after packing and weighing the packed shipments for exact package weights.

After printing your packer or dedicated picker can begin picking all the items required to pack that batch of orders. Often a cart is used to gather all items. After the items have been picked and your packers are ready to begin packing orders, they'll just scan the order number from any packing slip and GroovePacker will suggest the first item to be scanned and packed. When the correct product is scanned the packer will get confirmation and will be prompted for the next item. The process continues until all items have been scanned and packed.

Once scanning and packing is complete the status for the order is updated and inventory counts are adjusted. A record of each item scanned and the packer who scanned it is saved in GroovePacker, ready to be called up with the scan of an order number. Because GroovePacker scans items into and out of your warehouse you have true item-level visibility of your physical inventory. Because GroovePacker is cloud based, substitutions, cancellations or other exceptions can be made from any location allowing customer service assistance by VA's and remote employees.

Each inventory change is made automatically as items are shipped and received, giving you an inventory count you can depend on. You can be setup and scanning error free orders in a few hours. Click Here to choose a plan that fits your needs.




A recommendation from one of our Clients

We were looking for a vendor and a partner who could help us automate our shipping and scanning needs. We had already switched to Magento for our Ecommerce solution and then selected ShipWorks as the application that would import all of the Magento Store cart orders and allow us to print shipping labels for UPS, USPS and FedEx.

The missing piece to a fully integrated solution was a barcode scan and pack solution that would allow us to scan the barcodes of every product being packed into an order. Our process includes scanning the shipping label last to ensure that the packing list, products scanned and packed, plus the shipping label are all 100% accurate. The ability to cut down on shipping errors saves us time and money everyday.

After extensive searching we discovered GroovePacker and their unique approach to this set of requirements. The application fits our needs perfectly and the total cost to integrate and the monthly fees are very reasonable. We spent approximately a total of $500 per workstation to get the hardware that was needed to do scanning and packing at each station. There are more expensive solutions but they are much harder to integrate and manage with less flexibility.

The most important piece of our decision was realized when we experienced the superior level of skill and dedication provided by the support staff at GroovePacker. We quickly found out that there is a core philosophy for forming a true partnership by ensuring a dedicated team of engineers focused on our success. What I firmly believe in is excellent customer support and how valuable it is to ensuring our overall success. The team at GroovePacker is brilliant from the start-up phase all the way to ongoing support and assistance for questions that come up along the way.

If the GroovePacker solution fits your existing solution and internal processes I highly recommend that you get started with a free 30-day trial.

Director of IT & Security
Name and Company provided upon Customer's Approval



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