GroovePacker

Give your Magento customers exactly what they asked for, without fail, everytime and keep them coming back for more.

amazon
groovepacker

Magento is a highly capable and feature rich ecommerce solution with a myriad of plugins and extensions that permit virtually unlimited customization. Whether Magento is your only selling platform or being used as an order manager for multiple market places via an extension, it's a highly scalable tool that offers many options for your business.

While Magento and it's many extensions allow for smoothly receiving orders, GroovePacker picks up where they leave off, giving your warehouse staff the tools they need to pack every order without error. In addition to Magento, GroovePacker is at home working alongside other order management solutions as well so you'll be able to transition to other solutions as your growth demands without introducing costly shipping errors, retraining staff or rewriting warehouse systems.

It's neither exciting or uplifting to trace a packing error through your business, adding up the costs as you go but it's easy to imagine a simple mistake disappointing your customer, occupying your customer service staff as a game of email tag slowly gathers the needed info, return shipping is arranged, the replacement is packed and shipped, eventually the return is received etc... Every step of the way you're more likely to encounter additional issues because your most optimized systems tend to be the ones you expect to use the most, systems for dealing with exceptions might be less than perfect. It's also up to the customer to reply to the right channel, with the correct information, in a timely fashion. In short exceptions often lead to more exceptions and unless your systems are polished, a business that normally operates like a well oiled machine can quickly rack up a string of failures.

Fortunately we can avoid it all by shipping the correct item and bypassing the whole ordeal! Barcode QC allows you to scan a barcode on each item as it's packed assuring it's correct. Do you often see instances where multiple items are ordered but only one gets shipped? Never again with Scan and Pack verification. Every item is counted and checked off as it's added to the shipment. GroovePacker allows scanning verification to be easily integrated with Magento and other platforms giving your shipping system the ability to catch packing errors before they're shipped and before any cost has been introduced.

GroovePacker combines user friendly barcode scan and pack verification with physical inventory tracking, offering a capable and cost effective warehouse management solution. Because the cost of GroovePacker is less than the cost of the shipping errors it prevents, you're ahead every month you use it. As your Magento sales grow, so does the benefit of not having shipping errors. When it comes to receiving exactly what they order, your customers expect perfection every time. With GroovePacker you can deliver.

Let's look at how easy it is to get your Magento inventory setup so you can begin scanning your daily shipments.

Connecting GroovePacker to Magento is as easy as filling in the API username, password and store URL. With this information all your products and daily orders can be imported. All GroovePacker needs in order to provide barcode scan verification for each product you ship is a product name, SKU and Barcode (registered UPC or internal barcode). A CSV file can be used to quickly import barcodes / UPC data and any other information you may not already have in Magento.

Magento GroovePacker Workflow

There's no reason to change how you currently print your shipping labels. GroovePacker can work alongside any of the popular shipping software applications like ShipStation, ShipRush, ShipWorks, Ordoro, OrderCup and others.

The workflow will vary slightly depending on where and when you print. If your shipping software gives you the option of printing your order number on your packing slip as a barcode, GroovePacker will use a scan of the order number to display the order to be packed. This allows your packers to split orders up into batches and scan them in any order they like. In this workflow you'll continue to print shipping labels along with your packing slips and pick lists from your preferred shipping software. Some fulfillment operations incorporate a digital scale and ship by exact weight. In that workflow you'll print shipping labels individually after packing and weighing your packed shipments for exact package weights. Using this workflow you can print packing slips and pick lists from directly from GroovePacker.

After the items have been picked and your packers are ready to begin packing orders, they only need to scan the order number from a packing slip and GroovePacker will suggest the first item to be scanned and packed. When the correct product is scanned the packer will get confirmation and will be prompted for the next item. The process continues until all items have been scanned and packed.

Once scanning and packing is complete the status for the order is updated and inventory counts are adjusted. A record of each item scanned and the packer who scanned it is saved in GroovePacker, ready to be called up with the scan of an order number. Because GroovePacker scans items into and out of your warehouse you have true item-level visibility of your physical inventory. Substitutions, cancellations or other exceptions are accounted for automatically as items are shipped and received, giving you an inventory count you can depend on.

Ready to stop shipping errors? Click here to choose a plan that fits your needs.




A recommendation from one of our Clients

We were looking for a vendor and a partner who could help us automate our shipping and scanning needs. We had already switched to Magento for our Ecommerce solution and then selected ShipWorks as the application that would import all of the Magento Store cart orders and allow us to print shipping labels for UPS, USPS and FedEx.

The missing piece to a fully integrated solution was a barcode scan and pack solution that would allow us to scan the barcodes of every product being packed into an order. Our process includes scanning the shipping label last to ensure that the packing list, products scanned and packed, plus the shipping label are all 100% accurate. The ability to cut down on shipping errors saves us time and money everyday.

After extensive searching we discovered GroovePacker and their unique approach to this set of requirements. The application fits our needs perfectly and the total cost to integrate and the monthly fees are very reasonable. We spent approximately a total of $500 per workstation to get the hardware that was needed to do scanning and packing at each station. There are more expensive solutions but they are much harder to integrate and manage with less flexibility.

The most important piece of our decision was realized when we experienced the superior level of skill and dedication provided by the support staff at GroovePacker. We quickly found out that there is a core philosophy for forming a true partnership by ensuring a dedicated team of engineers focused on our success. What I firmly believe in is excellent customer support and how valuable it is to ensuring our overall success. The team at GroovePacker is brilliant from the start-up phase all the way to ongoing support and assistance for questions that come up along the way.

If the GroovePacker solution fits your existing solution and internal processes I highly recommend that you get started with a free 30-day trial.

Director of IT & Security
Name and Company provided upon Customer's Approval



x
What's next?

Lower costs and happier customers are closer than you think!

Determine if GroovePacker
is a good fit

See a comprehensive demo and get access to a member of our team to get your questions answered asap.



This site uses cookies!