Combine ShipWorks and GroovePacker and ship every customer exactly what they order. Even on fridays.


GroovePacker makes it easy to add scan and pack verification to your current ShipWorks workflow.

ShipWorks is a robust and capable order management solution and GroovePacker complements it perfectly, giving your warehouse staff the tools they need to pack every order without error and keep inventory up to date. Depending on your requirements you can use GroovePacker solely for barcode scan & verify or if you're interested in employing remote staff, order modifications and order lookup can be done in GroovePacker. Because of it's location in your workflow it lends itself well to being the final record of what was actually shipped in each order.

Eliminating picking, packing and labeling errors benefits your customer and your business in a multitude of ways all of which ultimately add to your bottom line. Resolving shipping errors often requires multiple communications with the customer, costly re-shipment and attention from multiple employees. Every error presents an opportunity for additional errors during the resolution process.

UPC Barcode scan and pack verification allows you to bypass the shipping error woes altogether. By scanning the UPC barcode on each item as it's packed your packers can move quickly and confidently, assured that the items they're packing are correct. Multiple instances of an item will never cause issues with Scan and Pack verification checking each off as you go. GroovePacker seamlessly integrates barcode scanning verification with ShipWorks, giving your shipping system the ability to catch packing errors before they're shipped and before any cost has been introduced.

In addition to user friendly barcode scan and pack verification GroovePacker augments ShipWorks inventory, giving your warehouse real time, physical inventory tracking. Item counts are updated as orders are packed, giving you an unprecedented level of inventory visibility with no extra work. Together ShipWorks and GroovePacker give your business a cost effective warehouse management solution and all the competitive advantages that go along with it. Because the cost of GroovePacker is less than the cost of the shipping errors it prevents, it's as though you're getting paid to use it every month. As your order volume grows, so do the benefits of avoiding shipping errors. There's no doubt about it, when it comes to receiving exactly what they order, your customers expect perfection every time. With GroovePacker you can deliver.

What's needed to setup GroovePacker with ShipWorks?

Connecting GroovePacker to ShipWorks to a simple, two step process. First GroovePacker will proved a URL where it will listen for ShipWorks. Next, an action is added to ShipWorks to specify when orders should be sent to GroovePacker. Several methods are possible:

  • Import All orders to GroovePacker as they are downloaded into ShipWorks
  • Import orders to GroovePacker when you change their local status in ShipWorks
  • Import selected orders to GroovePacker with the click of a custom button
In all cases you have control over which local order statuses should be imported.

GroovePacker only requires 3 product fields: Name, SKU and Barcode (registered UPC or internal barcode), in order to provide barcode scanning verification for each product you ship. Because ShipWorks does not store barcode data, a CSV file can be used to quickly load all of your product data. From then on your products will be properly recognized during order imports.

Scan and Pack Workflow with GroovePacker

There's no reason to change how you currently print your shipping labels. GroovePacker can work with ShipWorks to accommodate a variety of workflows.

Your workflow will depend on when in the process shipping labels are printed. ShipWorks allows you to print your order number on each packing slip as a barcode. GroovePacker can then read a scan of the order number to display the order and items to be packed. This allows your packers to split orders up, print in batches and scan them in any order they like. In this batch workflow all printing is best done from within ShipWorks. It's also possible to incorporate a digital scale and ship by exact weight. In this scenario you'll print shipping labels individually after packing and weighing the packed shipments for exact package weights. If you prefer you can also print packing slips and pick lists from directly from GroovePacker.

Once your shipping labels, packing lists and pick list is printed your packer or dedicated picker can begin picking all the items required to pack that batch of orders. Often a cart is used to gather all items. By sorting your pick list by location you can eliminate backtracking during the picking process.

After the items have been picked and your packers are ready to begin packing orders, they'll just scan the order number from any packing slip and GroovePacker will suggest the first item to be scanned and packed. When the correct product is scanned the packer will get confirmation and will be prompted for the next item. The process continues until all items have been scanned and packed.

Once scanning and packing is complete the status for the order is updated and inventory counts are adjusted. A record of each item scanned and the packer who scanned it is saved in GroovePacker, ready to be called up with the scan of an order number. Because GroovePacker scans items into and out of your warehouse you have true item-level visibility of your physical inventory. Because GroovePacker is cloud based, substitutions, cancellations or other exceptions can be made from any location allowing customer service assistance by VA's and remote employees.

Each inventory change is made automatically as items are shipped and received, giving you an inventory count you can depend on. You can be setup and scanning error free orders in a few hours. Click Here to choose a plan that fits your needs.

A recommendation from one of our Clients

We were looking for a vendor and a partner who could help us automate our shipping and scanning needs. We had already switched to Magento for our Ecommerce solution and then selected ShipWorks as the application that would import all of the Magento Store cart orders and allow us to print shipping labels for UPS, USPS and FedEx.

The missing piece to a fully integrated solution was a barcode scan and pack solution that would allow us to scan the barcodes of every product being packed into an order. Our process includes scanning the shipping label last to ensure that the packing list, products scanned and packed, plus the shipping label are all 100% accurate. The ability to cut down on shipping errors saves us time and money everyday.

After extensive searching we discovered GroovePacker and their unique approach to this set of requirements. The application fits our needs perfectly and the total cost to integrate and the monthly fees are very reasonable. We spent approximately a total of $500 per workstation to get the hardware that was needed to do scanning and packing at each station. There are more expensive solutions but they are much harder to integrate and manage with less flexibility.

The most important piece of our decision was realized when we experienced the superior level of skill and dedication provided by the support staff at GroovePacker. We quickly found out that there is a core philosophy for forming a true partnership by ensuring a dedicated team of engineers focused on our success. What I firmly believe in is excellent customer support and how valuable it is to ensuring our overall success. The team at GroovePacker is brilliant from the start-up phase all the way to ongoing support and assistance for questions that come up along the way.

If the GroovePacker solution fits your existing solution and internal processes I highly recommend that you get started with a free 30-day trial.

Director of IT & Security
Name and Company provided upon Customer's Approval

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