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GROOVEPACKER PRIVACY POLICY

 

We recognize that your privacy and the protection of your personal information is important to you, and therefore, have adopted this privacy policy. This privacy policy describes our privacy practices and how we treat the personal information that we collect from you when you use our products and services, including any personal information we collected from you when you created your account. The GroovePacker privacy policy applies to all of the products, services, and websites offered by GroovePacker or our related, affiliated and/or subsidiary companies (collectively, the “Products and Services”).

GroovePacker collects personally identifiable information when you register on our site. The information collected may include, but is not limited to the following: email, name, phone, IP address, browser information, and address. Any comments or questions you submit may be recorded as well. Collection of information takes place at various times while navigating GroovePacker’s site and using its software, Products and Services. When entering GroovePacker’s site, information may be collected about previous sites the person has viewed. If questions or comments have been submitted via email or a forum on our website, personal information is collected as well.

The goal of collecting customer and viewer information is to create a friendlier and more efficient experience while working with GroovePacker. Personal information submitted at the time of registration may be used by GroovePacker for the marketing and promotion of GroovePacker products that we feel may be of interest to you. You may “opt out” of these marketing activities during the registration process, by updating your account settings or via postal mail. We may use demographic and/or profile data to tailor your experience on our sites, show you content that we think you may be interested in, and display content according to your preferences. Furthermore, we shall have the right to retain records of all data pertaining to use of the website including, but not limited to, usage, activity logs, and click-throughs. We may disclose such data to third parties provided it is grouped with other user data and is presented in an aggregate form. We may also disclose, on an anonymous basis, statements made by our customers.

We take your privacy very seriously. None of the information that is collected by GroovePacker is rented or sold to any third parties for any purpose. Limited information may be shared with a third party that has partnered with GroovePacker if that information is protected under a confidentiality obligation with that third party and is used only as a part of providing the GroovePacker service to the customer. We reserve the right to disclose information when required by law.

By submitting personal information to us or using our site, you agree that we may collect and use such personal information in accordance with our privacy policy or as permitted by law. If you do not agree with these terms, do not provide any personal information to us. If you refuse or withdraw consent, or do not provide us with any necessary personal information, we may not be able to provide you with products or service.

To request removal from the database, please submit a support request and we will be happy to remove your information promptly. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our products or services unless you re-register.

COOKIES

When you use GroovePacker Products and Services, we send to your computer one or more cookies (i.e. a small file containing a string of characters) that uniquely identifies your browser. We use cookies to improve the quality of our Products and Services by storing user preferences and tracking. We may also use cookies to keep track of your session, shopping cart, and advertising delivery. We may use an outside ad company to display ads on our sites. These ads may also contain cookies. While we use cookies in other parts of our websites, cookies received with banner ads are collected by our ad company and we do not have access to this information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, some features of the Products and Services may not function properly, if at all, if your cookies are disabled.

We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors/customers to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our sites and/or Products and Services. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our sites and/or Products and Services. Our sites do not provide any personal information to these third parties. This information allows us and these companies to deliver targeted advertisements and gauge their effectiveness.

IP ADDRESSES

We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregated used. IP addresses are not linked to personally identifiable information.

MERGER OR ACQUISITION

In the event that GroovePacker merges or is acquired by another company, all current information GroovePacker has will be shared with the other company. GroovePacker will do its best to inform you of the transaction. This Privacy Policy inures to the benefit of our successors and assigns.

AMENDMENTS

We may amend this policy at any time. If we are going to use personally identifiable information collected through our sites in a manner materially different from that stated at the time of collection we will notify users via email and/or by posting a notice on our site for thirty (30) days prior to such use. This Privacy Policy may not be amended by you except in a writing that specifically refers to this Privacy Policy and is physically signed by both parties.

QUESTIONS, COMMENTS, CONCERNS

All questions, comments and concerns can be addressed by contacting us directly. You will receive an answer as soon as possible.

 

Testimonial Dess USA
"Getting orders back because of a wrong part is frustrating and expensive. GroovePacker alleviated that problem and increased our packing speed by at least 50% ”
Robert Tobys
DESS USA
"Getting orders back because of a wrong part is frustrating and expensive. GroovePacker alleviated that problem and increased our packing speed by at least 50%”
Testimonial Dess USA
Robert Tobys
DESS USA
HardcoreVapers
"Groovepacker has been great for our fulfillment center. We can finally give the level of accuracy that our customers demand. It is an easy, simple tool that pays for itself many times over. We love it!"
"Groovepacker has been great for our fulfillment center. We can finally give the level of accuracy that our customers demand. It is an easy, simple tool that pays for itself many times over. We love it!"
HardcoreVapers
Testimonial Josh Rosebrook
"Groovepacker has really made itself a nice home in our process, and as processes go, it's one of the more trouble-free ones in our business. Thank you again, keep up the great work."
Josh Rosebrook
"Groovepacker has really made itself a nice home in our process, and as processes go, it's one of the more trouble-free ones in our business. Thank you again, keep up the great work."
Testimonial Josh Rosebrook
Josh Rosebrook
Testimonial Venditio Group
"The single best thing about GroovePacker is the peace of mind of knowing our customers will receive the correct item, nearly 100% of the time. It has cut down on manual packing mistakes dramatically."
Brian Money - CEO
Venditio Group, LLC
"The single best thing about GroovePacker is the peace of mind of knowing our customers will receive the correct item, nearly 100% of the time. It has cut down on manual packing mistakes dramatically."
Testimonial Venditio Group
Brian Money - CEO
Venditio Group, LLC
Testimonial Elevate Styles
"We have been using Groove Packers for many years and it has proven time and time again helpful in making sure all of our orders are correct. We've saved countless hours in customer service tickets by having this app installed for our workers. As good as they are...
Read More
Minyee Ji
Elevate Styles
"We have been using Groove Packers for many years and it has proven time and time again helpful in making sure all of our orders are correct. We've saved countless hours in customer service tickets by having this app installed for our workers.  As good as they are as humans we all make mistakes but this app makes sure we are 99.99% accurate."
Testimonial Elevate Styles
Minyee Ji
Elevate Styles
Testimonial DHHQ
"GroovePacker has become an indispensable part of our daily process over the last year. In our first week using it we went from unforgivably bad accuracy to unbelievably good accuracy. We have regular turnover in our warehouse and training the scan and pack process is now fast and doesn't result ...
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Sloan Kiser Co-Founder
DHHQ
"GroovePacker has become an indispensable part of our daily process over the last year. In our first week using it we went from unforgivably bad accuracy to unbelievably good accuracy. We have regular turnover in our warehouse and training the scan and pack process is now fast and doesn't result in increased errors. I appreciate that it does what it does very well and rarely needs any attention!"
Testimonial DHHQ
Sloan Kiser Co-Founder
DHHQ
Testimonial Bull City Flavors
"We have been using GroovePacker for over 7 years and it has been integral to getting orders out quickly and accurately! The software is easy to use and learn and the team at GroovePacker is always responsive. I highly recommend it!"
Drew - Owner
Bull City Flavors
"We have been using GroovePacker for over 7 years and it has been integral to getting orders out quickly and accurately! The software is easy to use and learn and the team at GroovePacker is always responsive. I highly recommend it!"
Testimonial Bull City Flavors
Drew - Owner
Bull City Flavors
Testimonial Magic Candle

“GroovePacker was a life saver for our company. We were having way too many mistakes being made before using GroovePacker’s scan system for order accuracy and shipping mistakes have gone way done. This scan system is super easy to use and has been...

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Keith
Magic Candle Company®

“GroovePacker was a life saver for our company. We were having way too many mistakes being made before using GroovePacker’s scan system for order accuracy and shipping mistakes have gone way done. This scan system is super easy to use and has been well worth the price, in fact we actually save a ton of money now since we don’t have to reship orders due to mistakes. Highly recommend this scan system.”

Testimonial Magic Candle
Keith
Magic Candle Company®
Testimonial Greenlight
"Groovepacker has drastically improved our shipping process and we have 100% accuracy on outgoing shipments when scanning every product that goes in the box. Our packing efficiency has also doubled since implementing Groovepacker and customers are always happy to receive their orders quickly. The customer service is top notch and quick ...
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Greenlight Surfboard Supply
"Groovepacker has drastically improved our shipping process and we have 100% accuracy on outgoing shipments when scanning every product that goes in the box. Our packing efficiency has also doubled since implementing Groovepacker and customers are always happy to receive their orders quickly. The customer service is top notch and quick to respond to questions. Five Stars!"
Testimonial Greenlight
Greenlight Surfboard Supply

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Groove Industries LLC            1150 Hungryneck Blvd C 220           Mt.Pleasant  SC 29464